Knowledgebase

To set up a Windows 8 Phone for Microsoft Exchange

You can set up email accounts on a Microsoft Exchange Server , accounts that use Exchange ActiveSync (including Outlook Web App)

On Start, flick left to the App list, tap Settings , and then tap Email + accounts.

1. Tap Add an account > Outlook.

2. Tap the Email address box, and then type your email address.

3. Tap the Password box, and then type your password.

4. Tap Sign in. If the phone finds your account settings, your email, calendar, and contacts will be synced to your phone, and you can skip to step 8. If not, continue to the next step.

5. On the Outlook screen, do the following, and then tap Sign in:

   For this field	Do this
   Email address	Verify that your email address appears correctly.
   Password	Tap Show password, and then verify that the password is correct.
   User name	Verify that the user name is correct. For example, if your work email account is on Microsoft Exchange Server and your email address is john@contoso.com, you would type john@applicationx.net for the user name.
   Domain	xmailgateway.local

6. If the correct settings can't be found, tap Advanced, do the following, and then tap Sign in:

   • Tap the Server box, and enter the server address. This is the web address that you use to access your email in a web browser using the Outlook Web App. If you don't know the address, use the steps in the next procedure to find it, or contact your system administrator.
   • Tap Show all settings, and then verify that the Server requires encrypted (SSL) connection setting is correct. If you're not sure, ask your system administrator.

7. If the New password needed message appears after a few moments, tap Set, tap the New password box and enter a password that meets the security requirements. Tap the Confirm password box and type the same password, and then tap Done.

   For more information about the lock screen, see the Lock screen FAQ.